Our warranty is simple. Unforgettable Fire™ offers a five-year, non-prorated warranty to the original purchaser of a Kimberly™ or Katydid™ wood stove heater on all parts, except for replacement glass, replacement gaskets, replacement grate/ash pan covers, misuse and abuse, or improper installation. At its sole discretion, Unforgettable Fire™ will either repair or replace any defective unit to the original purchaser under these terms. The original purchaser shall be responsible for all shipping and handling costs associated with any warranty claims.
Complete Your Warranty Registration
Your warranty is complete when your photos of your finished registration have been submitted to Unforgettable Fire™. Please email photos to support (at) unforgettablefirellc (dot) com.